2020 Committees at Asheville Neurology

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2020 Marks the Creation of 3 Committees at Asheville Neurology Specialists!

 

Diversity and Inclusion Committee:

The Diversity Committee is committed to helping to create a more inclusive environment for our patients and staff members at Asheville Neurology. The committee will focus on staying up do date on current research regarding diversity and inclusion within healthcare. The committee meets bi-weekly for brainstorming sessions related to the improvement of our current diversity related processes or creation of new ones.

Community and Staff Engagement Committee:

This committee will be responsible for supporting staff engagement and nurturing relationships with Community Organizations such as our referral sources or places that we send our patients for their care. As part of this committee, members will help to plan events for staff members such as the Christmas party, painting w/ a twist event and other staff celebrations. They will also help coordinate fundraising efforts for organizations like the National MS Society or local organizations, such as patient assistance for Boxing programs for patients with Parkinson’s disease.

Safety Committee:

This committee will focus on quality improvement as it relates to the health and safety of both our patients and staff members. We will work together on HIPAA and OSHA related initiatives and brainstorm about ways we can learn from incidents or “near misses” at ANS. This team will also work together on the creation of educational material and training for all ANS staff as well as lead auditing practices to ensure compliance.

Each committee is comprised of staff members who are passionate about the issues at hand and who have volunteered their time to work on quality improvement efforts. We look forward to bringing you updates about our goals and our progress as we meet those goals.

 

Phreesia and Asheville Neurology Specialists

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Pre Registering for Appointments at ANS

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Pre-Registering at ANS

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Did you know that you should “check in” prior to every appointment at Asheville Neurology?

A Pre-Visit email will be sent to you, providing you with a private way to give your doctor all the information he or she needs for your upcoming visit, and saving you time in the waiting room. An email will come from registration@phreesia-mail.com with the subject: “Check-in online for your upcoming appointment.”

What can you expect once I start the Pre-Visit questionnaire?

You will see security questions confirming your date of birth, address and phone number. Once your phone number is confirmed, Phreesia will send you a code via voicemail or text that you must type in before proceeding. You will be asked the types of health-related questions you would normally see on a clipboard in a crowded waiting room.
Consent forms will be provided, which you can sign using your mouse or mobile phone.

If a balance or co-pay is owed for your visit, you will be able to make your payment in the comfort of your own home the day of your visit.

Why does it matter?

Not only does pre-registration save time at check in,  but it also allows our providers to review the clinical information you submit prior to your appointment. The time that would normally be spent taking clinical history is then able to be spent discussing options and making sure that we are meeting your goals for your visit. It also allows us to correct any insurance issues prior to your appointment so that there are no unexpected issues at check in.

Get the most out of your next visit by pre-registering prior to your appointment!

Appointment Reminder Cards are Here

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We are excited about our new appointment reminder cards at Asheville Neurology! Although your visit summary will always have the date of your next appointment at the bottom of it, you are always welcome to ask for a reminder card as well.

No Show Policy Updates

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Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care.

Therefore, beginning 4/1/2019, Asheville Neurology Specialists, PA reserves the right to charge a fee of $50 for all missed appointments (“no shows”) and appointments which are not cancelled with a 24-hour advance notice.

“No Show” fees will be billed to the patient. This fee is not covered by insurance, and must be paid prior to your next appointment. Three “no shows” will result in termination from our practice.

Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.

Read any of our practice policies by clicking here.