Please note that beginning October 1st 2020, we will be re-instating our late cancellation/no show policy. We do understand that emergencies arise and will address these situations on a case by case basis.
We would also like to remind everyone that we are still offering telehealth (video and phone appointments) to patients with participating insurances as a convenient alternative to coming into the office. Some appointments, like New Patient Appointments or appointments that involve labs/injections/testing are not eligible to be converted to telehealth.
No Show/Late Cancellation Policy:
Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care. Therefore, beginning 4/1/2019, Asheville Neurology Specialists, PA reserves the right to charge a fee of $50.00 for all missed appointments (“no shows”) and appointments which are not cancelled with a 24-hour advance notice.
“No Show” fees will be billed to the patient. This fee is not covered by insurance, and must be paid prior to your next appointment. Three “no shows “will result in termination from our practice.
Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.
https://www.ashneuro.com/wp-content/uploads/2019/06/Asheville-Neurology-Specialists-Logo-1.png00Asheville Adminhttps://www.ashneuro.com/wp-content/uploads/2019/06/Asheville-Neurology-Specialists-Logo-1.pngAsheville Admin2020-09-25 10:51:362020-09-25 10:52:55No Show Policy Updates
Are you a non-native English speaker and have an upcoming appointment with Asheville Neurology Specialists? Call us at 828-210-9300 to let us know you would like to have an interpreter be present with you at your appointment. WCMS’ mission is to be the voice of the physician, advocating for the patient and the community through strengthening the physician-patient relationship. A language barrier should not come between you and your healthcare needs.
Please call us as soon as you know you will need an interpreter to your appointment so we can make sure you will have one available for you.
WCMS Interpreters are:
Tested for language proficiency
Trained in Medical Terminology
Culturally Competent
HIPAA Compliant
Adhere to the Standards Practice and National Interpreter Code of Ethics for Interpreters
Quality interpretation and translation services in more than 10 languages, including:
American Sign Language (ASL)
Chinese
French
Gujarati/Hindi
Hungarian/Moldovan
Japanese
Korean
Portuguese
Russian
Spanish
Ukrainian
Post by Alexandra Vang, Administrative Services Coordinator
https://www.ashneuro.com/wp-content/uploads/2019/06/Asheville-Neurology-Specialists-Logo-1.png00Asheville Adminhttps://www.ashneuro.com/wp-content/uploads/2019/06/Asheville-Neurology-Specialists-Logo-1.pngAsheville Admin2020-07-02 10:42:532020-07-02 10:48:31Interpreter Services at Asheville Neurology Specialists
Due to COVID-19 social distancing recommendations and guidance from the CDC, we had postponed our EEG testing until the month of May.
Starting next week on 5/5/2020, we will continue our EEG testing with increased cleaning protocols. All patients and our technician will be required to wear a face mask during the test.
Our clinic hours will also expand slightly from 8am to 3pm to 8am to 3:30pm Mon-Thurs.
Please help us to continue to reduce the spread of COVID-19 by wearing a face mask– if you have one– to appointments in our office, or opt for a virtual appointment if possible.
https://www.ashneuro.com/wp-content/uploads/2019/06/EEG.jpg6811024Asheville Adminhttps://www.ashneuro.com/wp-content/uploads/2019/06/Asheville-Neurology-Specialists-Logo-1.pngAsheville Admin2020-05-01 09:42:252020-05-01 09:44:12EEG Testing to Resume 5/5/2020
No Show Policy Updates
/in News & UpdatesNo Show/Late Cancellation Policy:
Interpreter Services at Asheville Neurology Specialists
/in News & UpdatesCompassionate Care in your Language
Are you a non-native English speaker and have an upcoming appointment with Asheville Neurology Specialists? Call us at 828-210-9300 to let us know you would like to have an interpreter be present with you at your appointment. WCMS’ mission is to be the voice of the physician, advocating for the patient and the community through strengthening the physician-patient relationship. A language barrier should not come between you and your healthcare needs.
Please call us as soon as you know you will need an interpreter to your appointment so we can make sure you will have one available for you.
WCMS Interpreters are:
Quality interpretation and translation services in more than 10 languages, including:
Post by Alexandra Vang, Administrative Services Coordinator
EEG Testing to Resume 5/5/2020
/in News & UpdatesDue to COVID-19 social distancing recommendations and guidance from the CDC, we had postponed our EEG testing until the month of May.
Starting next week on 5/5/2020, we will continue our EEG testing with increased cleaning protocols. All patients and our technician will be required to wear a face mask during the test.
Our clinic hours will also expand slightly from 8am to 3pm to 8am to 3:30pm Mon-Thurs.
Please help us to continue to reduce the spread of COVID-19 by wearing a face mask– if you have one– to appointments in our office, or opt for a virtual appointment if possible.